Privacy Policy
Who we are
Our website address is: https://www.nonuo.com
We are SENLL TRADING LIMITED, the operating company of the brand NONUO.
Our website and services are provided under the NONUO brand, which is a brand under SENLL TRADING LIMITED.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help wit h spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture becomes visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the site may download and extract location data from images.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, so you do not need to re-enter your details for future comments. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set several cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out will remove the login cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie includes no personal data and only indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves the same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, especially if you are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
For registered users on our site (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except the username). Website administrators can also view and edit that information.
What rights you have over your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
If you have an account or have left comments, you can request an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase your personal data, excluding any data we are required to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
E-commerce Data (For Store Purchases)
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we may track:
- Products you’ve viewed — used to show you recently viewed items
- Location, IP address, and browser type — used for estimating taxes and shipping
- Shipping address — used to estimate and process shipping before placing orders
We also use cookies to keep track of cart contents while browsing our site.
When you make a purchase, we’ll collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details
- Optional account information (username and password)
We use this information to:
- Send you order updates and account information
- Process orders, refunds, and complaints
- Prevent fraud
- Set up your account
- Comply with tax and legal obligations
- Improve our services
- Send marketing communications (if opted in)
If you create an account, your information will be saved to streamline future checkouts.
We retain this data as long as necessary for the purposes listed, or as required by law. For example, we retain order records for [insert number] years for tax and accounting purposes.
We also retain customer reviews or comments left on the website.
Who on our team has access
Only specific team members (e.g., Administrators and Store Managers) have access to your information, including:
- Order details: purchased items, purchase date, shipping destination
- Customer details: name, email, billing, and shipping addresses
This access is used to fulfill orders, process refunds, and provide support.
What we share with others
We share data with third parties who help us deliver our orders and run the store. For example:
Payments
We accept payments through PayPal. When processing payments, some of your data will be shared with PayPal, including:
- Purchase amount
- Billing information
You can read PayPal’s privacy policy here: https://www.paypal.com/privacy-policy/
Note: By using this site, you may be sharing your data with third-party services. We encourage you to review their privacy policies where relevant.
Emails
When shopping, we temporarily save your email address and cart contents for up to 30 days to help restore your cart across devices. You can read our full privacy policy at: https://www.nonuo.com/privacy (if applicable).
